Frequently Asked Questions
At EASY GLOBAL TRAINING, we strive to be the best in serving our clients by addressing Frequently Asked Questions.
In almost all of our pages throughout this website, we have included forms for you to provide your feedback, questions, or suggestions. At the end of all of our online courses and webinars, we always ask you to fill out a brief one-page questionnaire. This is mainly to let us know how we did and how we can improve our online training modules to best suit your needs. Your input is always very valuable to us and is carefully reviewed by many of our team members . Based on the feedback received, we then take steps to implement your viewpoints and suggestions in improving our site, our training and consulting services, and the type of products we provide. The main purpose here is to serve you to the best of our abilities and to customize our services to fit your needs.
We often post the Frequently Asked Questions in this page for the benefit of all viewers. If you can’t find the answer you’re looking for in this page, please email us at info@easyglobaltraining.com with your questions. We will make sure to reach out to you with an answer. This page is updated on a weekly basis.
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These are some of the Frequently Asked Questions we receive …
How do you choose the courses to offer?
We have multiple channels to decide about a course, including industry trend changes and updates, feedback from our past attendees, surveys, feedback/suggestions we receive in our mail box, and recommendations from industry professionals of hot topics.
What level of courses do you provide?
We have a wide range for topics from very basic to advanced. For each course, we offer a one-page fact sheet that provides a summary of what is covered, who will benefit from taking the course, bio of the speaker, pricing and date of offering. You can take a look and decide if this course will benefit you before you register for it.
Who are your speakers and instructors?
Our instructors are experts in their field with many years of industry experience. We have a few thousand experts globally, covering different areas in many languages. There is a screening process in place to short list the candidates before approval that guarantees an exceptional level of expertise and instructional skills.
What is the format of your courses?
A majority of our courses are offered as 60-90 minute live or on-demand webinars. However, we also provide face-to-face class trainings and workshops (on a need-basis).
How do you arrange the timing of the courses?
Depending on the target audience, we have different timings to accommodate global audiences. Moreover, all of our live webinars are recorded and provided as on-demand webinars that can be taken at your convenience anywhere in the world.
What happens if I register for a live webinar and I miss it?
If you miss a live webinar that you registered for, you will get a chance to take it as an on-demand webinar for one month.
Do you have group discounts for your webinars?
Yes, we have different levels of discounts for different size groups. Please contact us for further details.
What is the method of payment for registration?
The method of payment is safe, secure (SSL), and very easy. A PayPal account is not required. You can purchase from anywhere in the world.
Do you provide a time for questions at your courses?
Yes, we have 5-10 minutes for question and answer at the end of all live webinars.
What languages are your courses offered in?
Most of our courses are offered in English. However, we do provide some popular courses in Chinese, Spanish, and some other languages.
Why should I buy from you?
The management of the company along with the team of advisors are highly educated professionals with an average of 10 years industry experience in different fields and from different parts of the world. They provide advice, feedback and guidance about the emerging trends and updates in their areas of expertise. This makes us unique as a matrix of highly talented individuals covering different fields in different languages and addressing different problems and issues around the world.
How can you address my needs?
We are always interested in knowing what you want in terms of webinars and courses. Send your suggestions and let us know the areas in which you are most interested. Furthermore, we send out monthly surveys to gather and address your input, in an effort to advance our customer satisfaction. Customer satisfaction is our number one priority.
Do you have promotional packages or subscription discounts?
Yes. We do provide monthly subscription packages that allows unlimited use of the material on the member-only area during the month. These include, live and on-demand webinars, e-learning modules, templates, interviews, industry updates, and more. Please email us if you have further questions in this regard.
Do I need to download any software to listen to your webinars?
No, you do not need to install any software to be able to attend webinars.
How many attendees can you accommodate at a time?
We do not have a limit for the number of attendees per session.
Do you send us the webinar slides?
Yes, you will get an email 24 hours before the live event including a pdf copy of the slides to be presented.
